AI Products
Customer-facing
Employee-facing
Who We Help
Platform
Trust & Security
Copyright ©0000 Posh AI. All Rights Reserved.
How long does it take your customers to complete key banking tasks or find answers online? Too long. Posh’s Digital Assistant solves that. Built specifically for financial institutions, our AI chatbot delivers seamless customer support by answering routine questions, resolving requests, and handing off to human agents when needed.
Request a DemoTry It NowDigital banking success depends on fast, reliable self-service. If you want to streamline operations, boost satisfaction, and ensure every question gets answered, you need a conversational AI chatbot built for the banking world. Posh’s Digital Assistant uses natural language understanding to deliver always-on support, reduce call volume, and create more efficient digital experiences.
Customers Ask Questions. They launch your Digital Assistant via your website or app and ask things like:
a. “How do I open an account?”
b. “Are you open on Labor Day?”
c. “Where is your closest branch?”
Digital Assistant Responds. Our AI chatbot provides real-time, accurate answers or directs them to human support if needed.
Conversations Continue Seamlessly. If escalation is necessary, the chat transcript and context transfer with the customer.
Your Team Gains Intelligence. Every interaction is stored in Posh Portal, giving your team visibility into customer behavior, top questions, and escalation patterns — fueling smarter service design, optimized flows, and continuous improvement.
Today’s customers want more than static FAQs — they want personalized, real-time support. That’s why Posh’s Digital Assistant delivers dynamic, human-like experiences across your digital channels.
Deploy on your site or within mobile and online banking platforms to provide support anytime, anywhere.
Answer hundreds of common banking questions to reduce agent workload and improve response speed.
Customize flows, tone, and even media to match your brand and guide users to fast resolutions.
Capture intent, escalation trends, and interaction data to continuously improve support with Posh Portal analytics.
Feed the bot your website, docs, and tone, while our Scripted Response Generator handles the rest. Add Generative AI for more natural language and customization.
Our customers have seen measurable impact with Digital Assistant:
AI chatbots transform every aspect of digital banking, from task completion to customer insight.
Shrink wait times and get instant responses with a chatbot that supports customers and feeds insights to your team.
Handle questions like hours, fees, and application steps in real time. Let your live agents focus on complex, high-value needs.
Unlock new customer journeys by linking directly to key pages, product info, or applications, right from the chat window.
We offer a flexible 12-week implementation process that fits your systems, timelines, and goals.
Posh was a no brainer! They have been an awesome partner to work with. Luna is now available to assist members 24/7, giving our members exceptional, fast, and convenient service around the clock.
The system is incredibly easy to use. Without having to hire additional people, we serve our members faster and at all hours. Our self-service solutions have been more successful as our members now have a guide to take them step-by-step through what they want to do.
[Conversational AI] is very helpful. We kind of tongue in cheek say that Ava is our newest employee for the contact center. And I absolutely, 100% would recommend anybody who is thinking about adding AI to definitely do it.
Interactive Demo