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AI Products
Customer-facing
Employee-facing
Who We Help
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Trust & Security
Copyright ©0000 Posh AI. All Rights Reserved.
Redefine What a Call Center Can Be
Imagine a call center that never puts customers on hold. Where agents always have the right answer. Where AI and people work side by side, seamlessly. That future? It’s here.
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One AI to Support, Train, and Empower Your Team
Automate what’s repetitive. Empower what’s complex. And deliver it all with one unified platform.
Unified Knowledge Base
Every product runs on a shared, banking-trained unified knowledge base — so answers stay aligned, accurate, and always up to date, no matter where a question is asked.
What Happens When Everything Just Clicks
With Posh, your call center becomes more than a service line. It becomes a strategic engine, one that drives growth, loyalty, and efficiency. No complexity. No chaos. The smarter way to run your call center.
Calls are resolved faster.
Agents and your Institution perform better.
Customers leave happier.
And with built-in banking functionality, routine transactions like checking balances and making transfers happen automatically.
Why Call Center Leaders
Choose Posh
AI isn’t about replacing people. It’s about helping people do their best work.
With Posh
70% fewer routine calls to agents
Instant, AI-curated answers
One source of truth
Effortless updates across systems
Eliminates the need for overflow providers
Happier, more confident agents
200+ banks and credit unions already succeeding with Posh
Without Posh
Long hold times
Hunting through documents
Inconsistent info across channels
Manual edits in multiple places
Reliance on costly overflow providers
Burnout and turnover
Risk of retrofitted, generic AI tools
Built to Work With What You Already Use
Posh fits into your tech stack, not disrupts it. Our advanced banking integrations don't just connect systems. They unlock real functionality. From balance checks to transfers, our AI Agents don't just answer questions. They take action.
One Platform
Unified Intelligence.
Full Control.
At the core of Posh’s AI platform is the Posh Portal, your single command center for managing every AI agent across every channel. Say goodbye to creating tickets and waiting days for every minor change.
Update once, everywhere
One centralized knowledge base for voice, chat, and web. With Posh’s simple, intuitive interface, creating and updating responses takes only minutes. Accurate, consistent, on-brand answers, everywhere your customers need them.
See what’s working (and what’s not)
Connect chat, voice, and search data to give you unified insights into customer behavior—so you can spot trends, close gaps, and make your AI smarter.
Stay in control
Role-based permissions, audit trails, and version history keep your institution compliant and secure.
Scale with confidence
Whether you're rolling out one assistant or five, the same platform grows with you, no silos, no surprises.
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This Isn’t an Upgrade. It’s the Future of Customer Experience.
Your customers are demanding faster, friendlier service. Your agents need less friction and more focus. And your organization is ready to do more, with less effort.
That’s the power of a unified AI solution. That’s what happens when everything is aligned.
That’s the power of a unified AI solution. That’s what happens when everything is aligned.
